Private Special Tour Group-Airport Meet & Assist Services

What is this Group travel meet and greet service? exclusive meet and greet services at Nairobi Jomo Kenyatta Airport. This JKIA assistance service makes the airport easy, convenient whether you’re traveling alone or with your family, on a business trip, or with your seniors. These meet, assist and facilitation services at Kenya Airport range from small groups to an exclusive one-to-one service an escort through the airport with porter service, ideal for first-time travelers and those with special needs, tour groups as well as Children.

On Arrival your Group at Kenya Airport will be met at the air-bridge; escorted to and through quarantine, visa on arrival, security and immigration, helped with bags, escorted through customs checks, and taken to your driver, car desk, or hotel rep (on reaching which is the end of the arrival service).

On Departure from Nairobi Airport the Travel group you will be met at the entrance of (or inside) the departure terminal of airport Check-in; then assisted through security, check-in, customs, and immigration; and then taken to your airline or member lounge or directly to the boarding gate (on reaching either of which is the end of the departure service).

For group Travel looking for meet and assist at Nairobi Airport JKIA we need the following:

We will need passport data for each passenger: either an image of the data page or passport nationality, number and expiry date; and holder’s name and birth date. Or the Tour leader have all passports on arrival

It is also very helpful for coordination to have passenger’s or driver’s mobile cell number, whom you have booked with.

The group meet and assist service includes being “fast-tracked” through immigration-e: sometimes we can arrange a special route through immigration so that you do not have to line up and/or the immigration clearance will take less time.
Sometimes this is not allowed, and so is not a guaranteed service feature. The greeter may leave you briefly whilst your passport is being stamped (to pass through an airport security channel) and will meet you again right after your passport is stamped.

This group travel meet, greet, and assist is manageable with “short notice booking” without surcharge. We accept late orders and we do not charge extra. An order that is received under 24 hours before service time will be accepted and processed, and we will do our very best to arrange and confirm the requested service.

Group meet and assist charges

1-2 Person – 30$ each
2-4 Person- 30$ each
(Airport Transfer 20$ one way 1-4 pax)

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  • Travellers are required to  fill the Travelers Health Surveillance Form ONLINE via Downloading “Jitenge MoH Kenya” App and Signing up as Air Traveler or via
  • Go through the Airport Passenger Journey Document before travelling.
  • Have a COVID-19 free certificate as per Ministry of Health guidelines.
  • Maintain 1.5-metres of distance from one another.
  • Wear your face mask at all times.
  • Avoid shaking hands.
  • Make contactless payments.
  • Follow directions airport and flight attendants.

For more information, check the links below.


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