Disability and mobility assistance
Preparing for your trip
If you have access needs and require additional help for your journey please let us know at least 48 hours before your flight departs. You can advise the level of assistance you need (for mobility, visual, hearing or developmental impairments), tell us if you’d need to take your wheelchair.
At Nairobi Airport Assistance Services We provide customers with disabilities or those who are ill or injured with consultation and assistance for a safe and comfortable journey.
If you require special attention or service due to medical reasons or physical limitations, do not hesitate to contact us with your needs. We can also facilitate pre-travel visits for people with hidden disabilities such as those with autism
If you require wheelchair assistance or help with your luggage from the disabled parking spaces, you should Include on remarks while booking.
Rates as follows:
1-2 Person – 30$ each
2-4 Person- 30$ each
(Airport Transfer 20$ one way 1-4 pax)