Skip immigration & baggage lines at Jomo Kenyatta International Airport (JKIA) with 24/7 VIP Meet & Assist on arrival, departure & transit. Agent meets you at the gate, fast-tracks immigration, helps with bags & transfer. Book online now
1. What is Fast Track Meet and Assist at Nairobi JKIA Airport?
It’s a VIP airport service where a licensed agent meets you at the gate and escorts you through fast-track immigration, baggage claim, and customs, so you clear JKIA in 20-30 mins instead of 1-2 hours.
2. Where will I meet the agent at JKIA?
For arrivals: At the airbridge/gate as you disembark, holding a board with your name. For departures: At the Departures entrance before check-in.
3. Do I still need a Kenya eTA / Visa with Fast Track?
Yes. You must still have an approved Kenya eTA before flying. Your agent will help you present it quickly at immigration, but cannot issue it on arrival.
4. How much is Meet and Assist at Nairobi Airport?
Prices are $ per person for arrival or departure assist. Family & group discounts available. Transit assist and lounge access are quoted on request.
5. Is JKIA Fast Track available at night and for transit?
Yes. We operate 24/7 including midnight arrivals and 45-min tight transit connections between Terminal 1 and Terminal 2.
Q: What exactly is included in the Fast Track Meet & Assist at JKIA?
A: Meet‑and‑greet, fast‑track immigration & customs clearance, luggage handling, and optional luxury ground transfer. Additional services (baby stroller, wheelchair, refreshments) can be added on request.
Q: How far in advance do I need to book?
A: Bookings are accepted up to 2 hours before flight time, but 24‑hour advance booking ensures assistant availability and preferred meeting points.
Q: Is the service available for departing passengers too?
A: Yes. We offer curbside meet‑and‑greet, security fast‑track, and escort to the boarding gate for departing travelers at JKIA.
Q: Do you meet passengers arriving on international flights only?
A: We serve both international and domestic arrivals/departures at Jomo Kenyatta International Airport (JKIA).
Q: What if my flight is delayed?
A: Our team monitors flight status in real time. Adjustments are made automatically; no extra fee for legitimate delays
