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Guide for Transit Passengers at Nairobi Kenya Airport

Meet and Greet Premium Services Nairobi airport JKIA

Meet and greet services in Nairobi are primarily based at Jomo Kenyatta International Airport (JKIA)
, providing personalized assistance for arriving, departing, and transiting passengers. These services are designed to bypass long queues through fast-track immigration and security, assist with baggage handling, and offer escort services to gates or ground transportation
Service Types & Pricing  2026  
Service Type  Price  Cost  P.P Meet and greet services in Nairobi
Airport  Jomo Kenyatta International Airport (JKIA)
Arrival Assist $30 Meet before immigration where bus stops or after flight bridge meeting, fast-track immigration, baggage ,identification,Customs to waiting host
Departure Assist $30 Porterage, priority check-in, expedited security, and gate escort.
Transit Assist $30 Inter-terminal transfers and fast-track connection formalities.
VIP/Family Packages $100 Group handling and additional lounge acce
  • Advance Booking: It is strongly recommended to book at least 24 to 48 hours in advance, especially during peak travel seasons.
  • Payment: Most providers accept credit cards, PayPal, and some now accept cryptocurrency.
  • Identification: For arrival services, you may be asked to provide preffered Sign board name flight details to help your greeter identify you at the air bridge

Departures

Check-in: Multiple check-in counters available across terminals, with dedicated zones for different airlines.
Security Screening: Thorough security checks ensure passenger safety, including baggage scanning and personal checks.
Boarding Gates: Well-marked boarding gates, with ample seating and clear information displays.
Lounges: Simba Lounge, Pride Lounge, Turkish Airlines Lounge, Swissport Aspire Lounge for a comfortable wait.
Shops and Restaurants: Duty-free shops, local craft stores, electronics, bookshops, and dining options like Java House, KFC, and Dormans Coffee.

Arrivals

Immigration and Customs: Efficient processing by the Directorate of Immigration Services and Kenya Revenue Authority.
Baggage Claim: Clear signage and multiple conveyor belts for easy baggage retrieval.
Ground Transportation: Access to taxis, ride-hailing services (Uber, Bolt), and matatus (minibuses) for onward travel.
Meet and Greet Services: Designated areas for meeting arriving passengers.
Facilities: ATMs, currency exchange, medical services, and free WiFi available throughout the arrivals area.

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