Nairobi Meet and Assist | Meet and Fast track at JKIA
Meet and Assist services at Jomo Kenyatta International Airport (JKIA) provide personalized guidance to navigate the airport’s often long queues and complex formalities. These services are available for arrival, departure, and transit passengers, with price $30 per person per service
Professional concierge teams offer specialized support based on your direction of travel:
- Arrival Fast Track: A representative meets you at the air bridge or flight gate with a name board. They guide you through port health, visa acquisition (if needed), and expedited immigration and customs clearance. Most services include assistance with baggage claim and an escort to your waiting vehicle.
- Departure Assistance: You are met at the departure terminal drop-off point. The agent assists with luggage (porter service), check-in formalities, and priority security screening. They then escort you to the airline lounge or directly to the boarding gate.
- Transit/Connection Support: Ideal for tight connections between terminals (e.g., International to Domestic). An agent meets you upon landing, facilitates fast-track transit formalities, and ensures you reach your next departure gate on time.
Key Details for Booking
To ensure a smooth experience, providers typically require:
- Flight details (Number and scheduled time).
- Passenger names and a photo for easy identification by the greeter.
- Advance booking (at least 24 hours prior) is highly recommended for guaranteed availability.
Cost for each service $30 per service book now









